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Frequently Asked Questions (FAQ)

The Toronto Jewish Community Performance Dashboard presents aggregated data from nearly 100 community organizations. Participating organizations include schools, synagogues, camps, social service organizations, Jewish identity based organizations, UJA Federation and others. Individual organizations are not identified and participation in the Dashboard is voluntary.

Data included in the Dashboard is self-reported. As a result, there may be inconsistencies in the details behind the metrics and how they are reported. We are constantly working to expand and improve the quality of data.

The Performance Metics for the TJCPD will be updated annually. Other aspects of the site (e.g. commentary, news articles, other publications) will be posted throughout the year.

The Dashboard is a community website where transparency, openness and inclusivity are the prevailing underlying values. If you would like to participate please contact our Toronto Jewish Community Performance Dashboard Manager Ben Greisman at bgreisman@ujafed.org.

The intended users for the Dashboard are community members, community leaders, Jewish communal professionals, and donors. It is for everyone who wants to learn more about our community, how we are doing and where we can improve.

We hope that data reported on the Dashboard will stimulate community dialogue about the important challenges and opportunities facing our community and help community leaders and philanthropic investors make smarter decisions for the benefit of the Toronto Jewish community. We hope that the Dashboard will be helpful to other communities should they wish to develop their own.

Within this era of big data and focus upon metrics there is a collective commitment among Jewish communal agencies, organizations, schools, camps, synagogues and others to use data to drive decision making in our work. There is also a recognition from this network that collaboration is critical in looking at the broader needs of community. The Dashboard provides the perfect nexus for all of these goals.

This first iteration of the Dashboard includes primarily metrics in use by Jewish communal organizations with an existing relationship (funding or otherwise) with UJA Federation. Over time, our aspiration is to develop new and more illuminating metrics. In order for this to be a true community wide endeavor, we will seek the participation of all Jewish communal organizations that serve the Jewish community of Toronto.

Participation is voluntary and involved an extensive process of outreach, engagement, and education. Organizations were asked to identify the data that they currently collect and a survey was then designed to begin to collect that data. All of the responses have been collated into a data base that UJA Federation of Greater Toronto maintains and posts onto this site. In order to avoid unnecessary work and duplication of efforts, participating organizations were not asked to provide data that UJA already had access to.

The Toronto Jewish Community Performance Dashboard belongs to the entire Jewish community. It is powered by UJA Federation of Greater Toronto. This means that UJA initiated the project and has funded the development and ongoing management of the Dashboard. There is no cost to participating organizations.

Over the past several years, UJA Federation of Greater Toronto has been exploring ways to expand transparency as well as to use measurement in order to strengthen the performance driven culture in our community. With this in mind, UJA began to look at various reporting online mechanisms to track performance in order to create an online portal for the Jewish community within the Greater Toronto Area. In researching options to measure performance, various scorecards and dashboards were identified. Pittsburgh’s Jewish Scorecard was a helpful model and we have benefitted from their efforts. The Dashboard evolved as a great way for the Jewish community within the Greater Toronto Area to publicly track our successes and focus upon where we can improve.

UJA Federation of Greater Toronto is focused upon ensuring transparency and accountability. Through its strategic planning process in 2016/17, UJA consulted thousands of community members through an online survey, focus groups and individual consultations. We collated those responses and identified six essential community priorities. We committed to ensuring that each of these priorities is addressed. The Dashboard is where our progress will be monitored.

This first Dashboard relies on data already collected by agencies, organizations, schools and congregations in the community.  Services and programs differ in the quality and quantity of performance data they routinely collect. Also, some functions are inherently more difficult to measure than others. For example it is easier to measure how many children participate in  schools or camps than it is to measure the strength of advocacy efforts on behalf of Israel.

The metrics will evolve. The Dashboard is being created using an iterative approach — metrics will become more meaningful in each successive round.  The only way to improve measurement is to start measuring, relying on data already bring collected. Future Dashboard will use better definitions, data collection methods and measurement tools. This will result in better metrics. For example, most of the metrics in this first Dashboard are measures of output. Future iterations will add measures of outcome and impact. This first Dashboard includes comparison between two years of data. Future iterations will add more years, and could include other kinds of comparisons such as comparing Toronto’s performance to other Jewish communities.